Service Upgrade Notice
Support User Upgrade Plan
- Date: April 8th, 2025
- Update: Users can now self-manage mailbox plan upgrades
- Service Disruption: Between 7:00 AM and 6:00 PM on April 8th, the registration function on mail.sb may have been temporarily unavailable. All services have now been restored.
How to Upgrade My Mailbox
- Visit mail.sb/mail or go directly to mail.sb/upgrade
- Enter your email address and select the correct domain
- Click Verify to receive an OTP
- Enter the OTP to gain temporary access to manage your plan
- Our new pricing model is one-time only. Details: mail.sb/blog?id=19
- After payment, your mailbox will be upgraded
- If you don't see the upgrade reflected, email us at [email protected]
- Mailbox size may not immediately update in SOGo. Check your actual quota at mail.mail.sb/user or use the tool button in the webmail interface
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